Dion has a menu of services that allow even the most discerning customer request to be satisfied. These services offer a means to allow our distributors to present a comprehensive, end-to-end service offering.
Simplify, Satisfy and Save with Dion's
Amazing Recognition Software Solution
In this economic climate, the demand for improved performance continues to grow at an exponential rate. Mirroring this trend is the need for a timely, efficient, cost-effective process to recognize top achievers. Now just a click away, E.A. Dion's Awards-Program.com is a web-based recognition software solution which features user-friendly order and an administrative platform for award rings and award ring upgrades.
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Product Warranty – All Dion products are warranted to be free of manufacturing defects or they will be repaired or replaced at no cost excluding damage as a result of normal wear and tear or abuse.
Product Design – Dion’s industry leading Design Team is available to recommend concepts or assist in bringing your concepts to life.
Product Identification – All Dion products are identified per customer specifications. Individual names, program name, award product name, years of service, and/or location as well as other necessary identifications simplify sorting and distribution.
Product Shipments – E.A. Dion handles the preparation of NAFTA and Customs documentation, packing lists, tracer/proof of delivery and way bills.
Product Sampling – The sampling process generally begins following supplier selection and product design approval and is the final approval step. The scope of sampling may be a single product, multiple products or all products dependent upon other requirements such as communication material, brochure production or display building.
Product Customization & Personalization – Customization is Dion’s core business. Dion’s ability to create and produce custom jewelry products satisfying the unique needs of specific customers promptly is a Dion differentiator. Further enhancing the custom product with eye-catching personalization will continue to distinguish your product from those mass produced.
Data Management – Dion manages the identification of acceptable formats, field and data requirements, data entry forms, management of the notification and response process, management of adds, changes and deletions from supplied lists of recipients or eligible participants.
Notification and Response – Dion can handle the distribution of award or notification material to qualified participants and capture of responses, as well as notification to program administrator of responding and non-responding participants.
Reporting – Dion will supply paper based or electronic reporting of shipment tracking, budget information, participation/recipient activity, database adjustments, etc. available on a predetermined schedule and distributed as requirement
Recipient Notification and Response Materials – Dion can administer distribution of program rules, congratulations letters, ordering instructions and postcard response vehicles.
Billing Services – With a choice of paper or electronic media, Dion can provide billing on a per shipment basis or a consolidation of multiple shipments on a single invoice.
Payment Services – Dion provides a choice of payment methods are offered such as Open Account, Electronic Funds Transfer (EFT), Pre-Payment, Wire Transfer or Corporate Credit Card.
Shipping Method – Dion can handle bulk shipments to a location or drop shipments to individuals or locations, consolidated shipments (single location, departmental packing) and coordinated shipments (multiple locations receive product simultaneously) as required.
Inventory Handling – Dion will inventory product that has been paid for or for which a firm commitment has been agreed upon. Dion will manage the “min’s” and “max’s” based on documented specifications, and assume security and liability responsibility.
Freight Billing – Dion recognizes the cost of freight may be a concern and therefore offers prepaid, collect and third-party billing options.