Allow E.A. Dion's Design group to create original and memorable designs to meet your next creative challenge. Visit the Creative Services section of E.A. Dion's Inc. to view a sampling of our creativity, or our Design Studio for a more extensive experience.
There are three key elements of quality; distributor, process, employee. Everything we do to become a world-class quality company focuses on these three essential elements.
Delighting Distributors Distributors are the center of the Dion universe. They, along with end-users, define quality. They expect performance, reliability, competitive pricing, on-time delivery, service, clear and correct transaction processing and more. In every attribute that influences distributor perception, we know that being good is not enough. Delighting our distributors is a necessity. Because if we don’t do it, someone else will.
Outside-in Thinking Quality requires us to look at our business from the distributor’s and end-user’s perspective, not ours. In other words, we must look at our processes (how we do business) from the outside-in. By understanding the selling and transaction lifecycle’s from the distributor’s and end-user’s needs and processes, we can discover what they are seeing and feeling. With this knowledge, we can identify areas where we can add significant value or improvements from their perspectives.
Leadership Commitment People create results. Involving all employees is essential to the Dion distributor quality initiative. Dion is committed to providing opportunities and incentives for employees to focus their talents and energies on making each distributor successful.
