Packing & Shipping Associate

Full Time

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  • Work  in Packing and Shipping Department
    • Process orders for shipment using shipment software
    • Check counts and parts are accurate to picklists
    • Use shipping software
      • Check for accuracy and completion of necessary information regarding address, shipping methods, carriers, insurance and shipping billing information including duties and taxes for international shipments.
    • Packing cases according customer requests
  • Assist with packing and inspection during down time.
    • Inspect parts to ensure parts meet customer criteria and quality expectations
      • Overall quality
      • Personalization (size, color, engraving, packaging, stone set combinations)
    • Pack parts in assigned packaging
    • Coordinate customers orders to prepare orders for shipping
  • Monitor Receiving area and deliver / inform shipment to addressed recipients
  • Reports to Packing and Shipping department supervisor
  • Prioritize work and, when necessary, reorganize to meet deadline changes and updates
  • Support development and implementation of standard operating procedures for all area operations


Team Dion

  • Continually improve own professional knowledge and skill sets
  • Develop and support highly functional and collaborative relationships with senior staff as well key stakeholders and influencers in the organization
  • Continually seek out best-known methods, new ways of thinking and encourage others to do so
  • Maintain a professional appearance and demeanor that reflects the company’s commitment to quality, continuous improvement and respect for individuals
  • Clearly communicate expectations to stakeholders
  • Engage in and support cross-training process and succession planning
  • Participate in daily standup meeting with team
  • Adhere to procedures to ensure first pass quality meets or exceeds goals

Individual Leadership

  • Serve as a role model to Company's employees, exhibiting behaviors consistent with our values
  • Constructively participate in annual reviews and regular 1:1s with your supervisor
  • Support performance management by:
    • Ensuring clarity on job descriptions, roles and responsibilities
    • Ensuring clarity on how your work contributes to the achievement of our goals
    • Clearly conveying individual goals and expectations
    • Providing feedback to your supervisor throughout the year
    • Pursuing training and development
    • Aligning actions with core values, vision, mission, and strategic goals
  • Support all HR responsibilities including timecards, PTO, etc.

Service to Organization

  • Collaborate with stakeholders to understand needs and minimize negative impacts on the business
  • Communicate as appropriate for the needs of all stakeholders

Skills and Competencies

  • Familiar with a variety of the field's concepts, practices, and procedures
  • Personal initiative, drive and genuine interest in learning, growing, and pushing boundaries
  • Intellectual curiosity, adaptability and flexibility
  • Relies on experience and judgment to plan and accomplish goals
  • Solid communication skills including ability to effectively convey opportunities for improvement
  • Collaborative, flexible and committed team player
  • Ability to build and repair trust


  • High School Graduate
  • Basic Computer literacy with Excel, Outlook and Word (More is better)
  • Able to lift and move 30-40lbs boxes on semi-regular basis
  • Fluent in English – written and verbal
  • Excellent Problem solving skills
  • Work well in a team environment
  • Follow written and verbal instruction
  • Shipping experience a plus

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